Ting & Things

Delete Your Account

Last updated 19 August 2026

You can delete your Ting & Things account and everything in it directly from the app. No email, no waiting, no support ticket.

What gets deleted

• Your account and sign-in link to Apple or Google.
• Your profile and preferences — household, country, currency, diets, allergies, budget and goals.
• Every meal plan you have generated, including your current plan.
• All saved recipes, folders and your cooking history.
• Your shopping basket and recently viewed recipes.

Data is removed from our servers first, then wiped from your device, and you are signed out. If the server cannot be reached, nothing is deleted and the app tells you to try again — so a failed delete never leaves your data half-removed.

Is any data kept?

We keep no copy of your profile, plans or lists after deletion. Anonymous, non-identifying purchase records may be retained by Apple and by RevenueCat where financial and tax law requires it. Those records are not linked to your deleted profile.

What about my subscription?

Subscriptions are billed by Apple, so deleting your account does not cancel one. Cancel separately in your Apple ID account settings, under Subscriptions, before deleting your account.

Deleting data without an account

If you never signed in, your data only ever lived on your device. The same option appears as Delete all my data in the same place, and clears everything the app has stored locally.

Can I undo it?

No. Deletion is permanent and immediate. You are welcome to start fresh at any time by reinstalling the app.

Can't access the app?

If you have lost access to your device and cannot delete the account yourself, email us from the address linked to your account and we will delete it for you within 5 working days.

Contact us

Questions about this page, your data or your subscription? Email tingandthingsapp@gmail.com and we'll reply within 5 working days.